Best Tours and Forex Pvt Ltd

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Duration : 9 Nights / 10 Days

Destination Covered : Hanoi, Ho Chi Minh City, Ha Long, Da Nang, Sapa

Tour Activities : Sightseeing

Tour Themes : Family & Group Tours, Luxury Tours

Min & Max. PAX : Max : 20

130224

Per Person


* Mentioned prices may vary depending upon date of travel, hotel availability, surge pricing and seasonal rush.

Hanoi, Ho Chi Minh City and Ha Long Tour Overview

Hanoi, the capital of Vietnam, is known for its centuries-old architecture and a rich culture with Southeast Asian, Chinese and French influences. At its heart is the chaotic Old Quarter, where the narrow streets are roughly arranged by trade. There are many little temples, including Bach Ma, honoring a legendary horse, plus ??ng Xuân Market, selling household goods and street food.

Sa Pa is a town in the Hoàng Liên Son Mountains of northwestern Vietnam. A popular trekking base, it overlooks the terraced rice fields of the Muong Hoa Valley, and is near the 3,143m-tall Phang Xi Pang peak, which is climbable via a steep, multiday guided walk. Hill tribes, such as the Hmong, Tay and Dao, make up much of the town's local population.

H? Long Bay, in northeast Vietnam, is known for its emerald waters and thousands of towering limestone islands topped by rainforests. Junk boat tours and sea kayak expeditions take visitors past islands named for their shapes, including Stone Dog and Teapot islets. The region is popular for scuba diving, rock climbing and hiking, particularly in mountainous Cát Bà National Park.

Da Nang is a coastal city in central Vietnam known for its sandy beaches and history as a French colonial port. It's a popular base for visiting the inland Bà Nà hills to the west of the city. Here the hillside H?i Vân Pass has views of Da Nang Bay and the Marble Mountains. These 5 limestone outcrops are topped with pagodas and hide caves containing Buddhist shrines. 

Ho Chi Minh City, formerly known as Saigon, is the most populous city in Vietnam, with a population of around 9.3 million in 2023. The city's geography is defined by rivers and canals, the largest of which is the eponymously-named Saigon River.

Hanoi, Ho Chi Minh City and Ha Long Tour Itinerary

Day 1
Upon arrival at Noi Bai International Airport, our local guide & driver will meet you at Noi Bai Airport then transfer you by private car to Sapa
Arrival in Sapa at the middle of the day
Afternoon, tour down to the valley by steps, walking to Cat Cat H’Mong Village, see villagers working on the paddy fields and animals likes chicken, Water Buffaloes and Pot-Bellied pigs. See the old Hydro Electric Power Station built by the French and a beautiful Waterfall.
Back to Sapa town to visit Sapa Church, shopping at Sapa Minority Market.

Meals:                        Dinner
Distances:                 Hanoi – Sapa: 314 km – about 5 hours
Accommodation:     Overnight in Sapa
Day 2
After breakfast visit, Silver Waterfall - has always succeeded in attracting thousands of visitors, both domestic and international. Originating from an admirable height, the silver water of the waterfall strongly flows down the cliff, splashing and growling, creating magnificent waves with white foams and refreshing vibe. Not matter which season of the year, Thac Bac Waterfall always lure travellers to stop by.
Afternoon, transfer to Sapa by coach. Arrival sapa at middle-day. Lunch at restaurant, after lunch we will transfer you to visit Glass Bridge - is the longest Glass Bridge in Indochina. With the special design of the bridge, when you come here for cloud hunting, you may find out yourself dive deep into the cloud sea. First, visitors will go to the mountain and move up by the elevator 2 ways (it takes 10 minutes/way) from to the glass bridge located 300 m above the ground. Glass bridge was built far 60m from cliffs and glass corridors for visitors to stand for sightseeing, take pictures and experience the thrilling feel.

Meals:                          Breakfast + Dinner
Accommodation:     Overnight in Sapa
Day 3
After breakfast leave for Hanoi upon arrival Hanoi to take half day city tour of Hanoi:
Ho Chi Minh Complex -  one of the most historic tourist attractions in Vietnam. Being there, travelers can learn numerous things about Uncle Ho’s life, together with the Vietnamese liberation process under his lead. This complex includes: Ho Chi Minh’s Mausoleum (outside only), Ba Dinh Square, Uncle Ho' Stilt House, One Pillar Pagoda. Enjoy the famous Water puppet show at local theatre.

Meals:                      Breakfast + Dinner
Distances:                Sapa – Hanoi: 314 km – about 5 hours
Accommodation:     Overnight in Hanoi
Day 4
After breakfast, then transfer you by private car to Halong Bay - a UNESCO World Heritage Site (160km driving one way - 3.5hrs drive). This will be your first opportunity to see some of the rural areas of Vietnam. The drive goes through the Red River delta, so we'll have plenty of chance for taking photo of Vietnamese farmers tilling the vast green paddy field.

12h00 – 12h30: Embark Halong Cruise. Enjoy a welcome drink and get a brief introduction about cruise and safety guidelines. Check-in your cabin.
13h15: Have lunch while cruising in the magnificent Bay, admiring the fascinating rock and the beautiful of Halong Bay from your cruise.
16h00: Join a guided visit to Stalemate Cave in Ha Long Bay.
17h20: Return to Cruise, enjoy the sunset while relaxing with happy hours from now to dinner time at the bar.
18h00: Enjoy happy hours various drinks on discount. Taking part in a Cooking Demonstration & Food Décor Class with our Chef.
19h00 – 21h00: Dinner is served on cruise restaurant.
21h00 – 22h00: Time of second happy hours to the late night or join Squid Fishing with the crew, sing Karaoke or just laze around or relax in your cabin.

Note: Itinerary may be subject to change by Cruise brand; local authority or weather without prior notice.
**No Indian food on cruise, clients can have vegetarian meals instead

Meals:                          Breakfast + Lunch + Dinner
Distances:                 Hanoi – Halong: 160 km – about 4 hours
Accommodation:     Overnight in Halong Cruise
Day 5
06h30 Welcome a new day with amazing dawn on the cruise. Refresh your body & soul by a Tai-Chi Lesson on sundeck.
07h00 – 08h00: Catch morning view of seascapes with a cup of tea or coffee, have breakfast.
08h00 – 09h00: Climb to the peak of the Island for the panoramic views of the bay. Relax on the beach, swim in the emerald water.
09h00: Return to Cruise for freshening up.
09h30: Check out your cabin and continue roaming around the picturesque route toward Bai Tho Mountain near the harbor.
10h30: Have early lunch (brunch)
12.00 : Arrive back at Ha Long city for disembarkation.
In the afternoon, transfer you to the airport to take a flight to Da Nang
Note: The Journey of Cruise is for reference only. It may be changed depending on Cruise
**No Indian food on cruise, clients can have vegetarian meals instead

Meals:                          Breakfast + Brunch + Dinner
Distances:                 Halong – Hanoi: 160 km – about 4 hours
Accommodation:     Overnight in Danang
Day 6
Today you will visit: Marble Mountain is a natural masterpiece bestowed to the land of Da Nang. It is a group of five limestone mountains in with the harmonious beauty of the ecological area and the spiritual and cultural life. Linh Ung Pagoda
Afternoon, we discover Hoi An ancient town which are the famous Japanese Covered Bridges, the Pottery Museum, the 200 years old Tam Ky House, the Chua Ong Pagoda and the bustling market. We visit these sights on an exciting walking tour past many low tiled houses scattered along the small streets and assembly halls which reflect the town's multicultural past.
Back to your hotel in Danang.

Meals:              Breakfast + Dinner
Distances:     Danang - Hoi An or vice versa: 40 km – 45 minutes transfer
Accommodation:     Overnight in Danang
Day 7
Today we visit Bana Hills by taking Cable Car which gains 5 world scores to Ba Na hills station.
Bana Hills is known as the “green lung” of Da Nang City. Because this is the only place that can bring visitors cool climate, fresh and feel great 4 seasons in one day.
French Village is a replica of classical and romantic France in our fantasy, through a string of peculiar architectural clusters: the square, cathedral, town, village and inns… Travelers to the French Village seemto jump the time machine and get carried back to the sophisticated and elegant life in one of the oldest countries of the world.
Golden Bridge - This new Vietnamese-designed Bridge at Sun World Bana Hills Danang was introduced to the world during a prestigious fashion show since they have used the golden bridge as a runway. The models in their bridal gowns, fog and mountains in the background, it definitely gave a walk to the sky feels. This made the general public fall in love for this mind-blowing golden bridge.
Fantasy Park – Free on your own for joining games in the third biggest indoor games zone in Vietnam with series of interesting games: 4 – 5D film, skiver, The death race, dinosaur park… (2 hours).

Meal:                Breakfast + Dinner
Distances:     Da Nang city – Bana Hills: 40 km – 1 hour for transfer
Accommodation:     Overnight in Danang
Day 8
Breakfast at hotel & check-out. Transfer to airport for boarding morning flight to Saigon. Upon arrival at Tan Son Nhat International Airport, meet and greet by local tour guide & transfer to city center.
Notre Dame Cathedral of Saigon (outside) one of the oldest churches and the top famous attractions in Ho Chi Minh City, the cathedral's distinctive neo-Romanesque features include the all-red brick façade
Old Post Office A fantastic French Colonial architecture building having Roman archesxand gilded glass windows
The People’s Committee Hall (outside) one of the oldest, biggest and most beautiful French style buildings in Ho Chi Minh City, functioning both as a city institution and as the city’s most prominent landmark today
French Opera House (outside) stands the magnificent Saigon Opera House with the iconic Caryatid statues

Meals:             Breakfast + Dinner
Distances:     Tan Son Nhat Airport – Saigon Center: 8 km – 25 minutes for transfer
Accommodation:     Overnight in Saigon
Day 9
Breakfast at hotel. Today you will enjoy Mekong delta excursion to My Tho - about 75km from the city, on the way visit:
Vinh Trang Pagoda, the greatest pagoda of Tien Giang Province, in an area of 2,000m2 with many beautiful trees
Take local boat on the Mekong River for sightseeing: the view of the river’s banks, fish - floating market and islands of Dragon, Unicorn,Turtle, Phoenix.
Land on Unicorn island: Visit a bee-farm and enjoy honey-tea.
Visit coconut candy workshop, taste fresh candies (BenTre Province).
Get on a horse-cart on the countryside road.
Visit an orchard of tropical fruits, enjoy seasonal fruits and listen to Southern traditional music.
Discover Vam Chua natural canal (Ben Tre province) by rowing boat
Afternoon transfer back to HCMC.

Meals:             Breakfast + Dinner
Distances:     Saigon – My Tho: 75 km – 2 hours for transfer
Accommodation:     Overnight in Saigon
Day 10
Breakfast at hotel. We will transfer you to visit Cu Chi Tunnels – a network of tunnels more than 200km long and 3 – 8 m deep, dug during the warfare days and is about 70km north-west of the city. In the afternoon back to HCMC and take a flight to your home

Meals:             Breakfast
Distances:     Saigon – Tan Son Nhat Airport: 8 km – 25 minutes for transfer
Great Memories linger while the tour ends.

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More Details about Hanoi, Ho Chi Minh City and Ha Long Tour

Inclusions

  • MAP (Room + Breakfast + Lunch/Dinner)
  • Hotel
  • Flights
  • Sightseeing
  • Transfers
  • Entry Tickets/Passes
  • Visa Services
  • • Air ticket Ex. BOM
  • • Vietnam E Visa
  • • All Tours & Transfers on Pvt basis
  • • Return airport & Intercity transfers
  • • Sightseeing & entrance fees as Mentioned in the Itinerary
  • • Services of Local Tour Guide will be provided If the group size is of 30 passengers or more
  • • Daily 2 x 500 ml water Bottle
  • • Tips for tour guide and driver

Exclusions

  • • Drinks cost & all personal expenses
  • • RT PCR (Wherever required as per the Govt. Guidelines)
  • • City tax, Porterage charges, etc. extra
  • • Anything that is not mentioned in the Inclusion section

Specific Departure Dates

2024-05-21

Payments Terms

  • SCOPE OF ACTIVITY:
  • This company is basically a travel & holiday organiser/facilitator company only. The company does not control or operate any airline or any other mode of transport like shipping, railway, motor, buses, coaches, etc. nor does the company control any hotels or restaurants, other facility or services mentioned in the booking confirmation. The company also does not own or control any Hotel, Restaurant, Transport or other facility or the services mentioned in this booking confirmation. The company takes utmost care in selecting all the components for making your holiday a comfortable one. The company only selects/facilitates but does not have any control in running the selected services. Thus, the company is not responsible for any injury, loss, personal harm, death or damage that may be caused to any person or property which may be caused by the act or default of the management or employees of any independent contractor and arising outside our normal selection and inspection process of the services. It is imperative that all the passengers who are joining any of our tours, shall abide by and strictly comply and observe all the terms and conditions laid down herein.
  • JURISDICTION:
  • All disputes pertaining to the tour and travel, travel related services conducted by the company and any claim arising there-under shall be subjected to Rajkot Jurisdiction only.
  • MEALS:
  • There is a pre-set menu for meals as per the tour program. Packed meals would be served at some places. Unlike an airline, the company cannot process a special meal, nor can it guarantee a special diet for any particular guest, except for the extent mentioned in the brochure and preferred by the customer. The company, however, reserves the right to change the meal arrangements if circumstances make it necessary for it to do so. In the event of the tour participant missing any meal due to any reason, no claim can be made by the participant thereafter, for the meal he/she has missed and not utilised. The company does not guarantee Gujarati food, butter milk, papad, pickle, etc. and also does not guarantee pure vegetarian restaurants in International or Domestic Tours.
  • HOTELS:
  • Hotel Rooms Air-Conditioning, central heating and other facilities are solely at the hoteliers&rsquo discretion, depending upon factors such as weather conditions, local systems, tour type, room category etc. Accommodation is generally provided on Twin Sharing basis King beds are requested for couples however, they are not guaranteed depending upon the inventory of the hotel upon check in time. Triple Rooms are not larger than twin rooms and the third bed is often a roll-away mattress put in a twin-bedded room. Single people will have to pay single occupancy charges. If a single person seeks for a partner and the partner is available, twin sharing charges will be applicable. In case the partner gets cancelled the other partner will have to pay single occupancy charges. Single person not willing to pay single occupancy charges will have to share a room with two or three co- passengers, subject to availability or has to wait till the willing person books the tour or bear the cancellation charges. For all tours, accommodations in the hotels are made on the most basic/standard rooms only (as per the tour itinerary), any upgradations will be solely at the customers&rsquo expenditure. Guests will have to abide by the check-in and check-out times of the respective hotels. Early arrivals and late departures should be adjusted by the guests themselves as per the respective check-in and check-out timings for which additional cost may be applicable. All baggage and personal effects shall be at all times and in all circumstances, the responsibility of passengers. The company will not be responsible for or liable for any loss of such baggage and personal belongings during the tour. Laundry, telephone, mini bar, alcohol, beverages and food not on the menu, optional excursions, excess baggage fees, shopping, paid toilets are all items of a personal nature. These additional items will be charged separately to the Guest before leaving the hotel, ship/cruise or restaurant by the concerned authority. Such charges for additional items are payable by passengers alone and the company will not be liable for the same. Any damages called by the passengers to the hotel during the stay is to be settled directly. The company does not take responsibility to interfere in such charges, the same has to be settled by the passengers. No portage is offered during any package tours/hotel bookings. Any charges for the portage service availed have to be paid by the passengers.
  • COACHES:
  • All the baggage and personal effects of the passengers are at all times and in all circumstances their own responsibility. The company will not be responsible or liable in case of loss of any items from the coach. Any damages caused by the passenger to the coach during the travel shall be payable by them and the company will not be liable for the same. The company uses air-conditioned/air-cool luxury coaches. The coaches may be equipped with an emergency washroom however, this facility is not to be used as they leave a pale smell for the rest of the journey. For the use of rest rooms there will be frequent comfort stops. In case of emergency to use the onboard facility, the passenger needs to pay cleaning tips to the driver directly. For Kenya the company uses Non-Ac Combi (Itinerary changes and unavailability of sights). The company may often operate more than one coach per departure date. Incase of vehicle failure/traffic jam passenger&rsquos will have to wait for alternate arrangements and if any sightseeing is missed or flight/train is missed, passenger&rsquos are not entitled for any compensation nor can claim any refunds. However, the company always does its best during calamities. ITENARY CHANGES AND UNAVAILABILITY OF SIGHTS: The company may often operate more than one coach per departure date. For the comfort and convenience of passengers, or due to emergency situations the company may sometimes change or amend the itinerary, including flight/train/coach routing for the comfort and convenience of the passengers or due to any other disaster/calamities. Under these circumstances when amendments in itinerary are made by the company and any sightseeing/city mentioned in the original booked itinerary is missed, passengers are not entitled for any claims or refunds. Incase if any passenger fails to abide by the pickup/drop off time given by tour managers/tour guide during itinerary, he/she may have to reach to the next point on their own and will not be entitled for any claim for such expenditure During local or national holidays certain facilities such as museums and restaurants, sightseeing tours and shopping may be limited or not available for which there shall be no complaints/ or claiming of refund. All itineraries are well planned. Airline companies may change their flight schedule depending on varying economic conditions and demand. Such changes in the airline schedules may indirectly impact our tour itineraries, accordingly the company reserves the right to change its schedule due to circumstances beyond its control. Such changes shall also cause variation by the way of alterations/ additions/ reductions in the tour program which shall not be compensated.
  • PAYMENTS:
  • The registration amount paid at the time of booking, is a non- refundable and interest free amount. All the payments shall be paid in accordance with the procedure laid down in the booking confirmation. If the passengers fail to pay the final payment as per the instructions the company reserves the right to cancel the reservation. In case of billing errors, the company has the right to re-invoice with correct pricing. In case of dishonoured cheques, passengers will have to pay INR 1000/- for every such dishonour. A cheque dishonoured is an offence under the Negotiable instruments act and the company reserves all rights to take necessary legal actions as may be advised. The bookings will be processed only after the registration amount is paid in full.
  • TOUR PRICE:
  • The tour package prices quoted in our proposal or company&rsquos brochure/booking confirmation have been calculated as per the rates prevailing at the time of printing of such proposal/brochures/ booking confirmation. The company reserves the rights to amend/alter the price published in such a proposal or brochure in case of supplier rate fluctuations, currency fluctuations due to changes in the various cross rates of exchange, changes in various taxes, visa fees and /or fuel cost, before the date of departure. Any increase in price must be paid for in full before tour departure by the passengers. In exceptional cases any increases in price during the tour must be paid in full by the passengers during the tour.
  • DEVIATIONS:
  • If the passenger wishes to deviate from the tour itinerary, the changes will be made subject to availability. For such deviation, the passenger has to pay the additional supplementary cost in full before the tour departure, which may affect the passenger&rsquos tour price.
  • VISA:
  • All passengers travelling with Best Tours Forex and Pvt. Ltd. must be in possession of a valid visa. It is at the sole discretion of the Consulate/Authorities to ask for the original s/ personal interview of the passengers at any time. However, as granting or rejecting a visa is the sole prerogative of the concerned Consulate/Authorities even after submitting all the relevant s, the company will not be held responsible for denial of visa. In case the visa application is rejected by the concerned embassy/consulate/authorities, due to incomplete/ delayed s furnished by the passengers or due to any other reason whatsoever, or there are errors in the date of visa granted or scanned photographs on the visa, the company shall not be liable or responsible for the same. All costs and charges in respect of the said application for the visa shall be borne by the passenger. If the passenger needs to cancel a tour due to rejection of visa or rejection of entry into the country, the cancellation charges of the company will be applicable and shall be payable by the passenger. There will be no refund if the passenger or any member of his party is unable to travel due to any reasons. Any fines, penalties or any such payments arising due to not meeting with the requirements of any airport or government authority in respect of Passport or Visa s, then it will be sole responsibility of the passengers. In the events of deportation of passengers for any reasons by the foreign authorities, the passengers are not entitled for any claim/refunds.
  • TRANSFER OF TOUR:
  • A transfer from the originally booked tour to another tour will be treated as cancellation of earlier tour and a fresh booking of another tour. Transfer is applicable within Indian/World Tours only. All cancellation charges stated in the booking terms will be applied. Cancellation charges will be charged as per actual tour cost & not on a discounted tour price. Tour price and/or discounts available on the date of fresh booking will be applicable.
  • DISCOUNTS/BENEFITS:
  • The company reserves the right to amend, alter, vary or withdraw any of the discounts/benefits without prior intimation. The discount/benefits are valid for limited number of seats and limited period for limited dates only. The discounts/benefits given to the guests will be at the sole discretion of the company and may vary from passenger to passenger. The passengers booking the same tour on a later date will not be entitled for any claim of different price offered to other passengers.

Price & Rates

No of pax Age Limit Price per pax (Rs)
No of pax Adult Age Limit Above 11 years Price per pax (Rs) INR 130224 / Adult ( With Tax )
No of pax Child Age Limit 5-11 years Price per pax (Rs) INR 123202 / Child ( With Tax )
No of pax Infant Age Limit Below 2 years of age Price per pax (Rs) INR 67340 / Infant ( With Tax )
No of pax Family of 3 Age Limit Family of 3 people Price per pax (Rs) INR 390672 / Family of 3 ( With Tax )
No of pax Custom pax type Age Limit 2-11 years Price per pax (Rs) INR 116179 / Custom pax type ( With Tax )

Cancellation & Refund Policy

  • Arrival All bookings for airlines/hotel accommodation/ ground transportation are pre-blocked well in advance. The company is liable to pay penalties to all their suppliers/vendors if these services are not released within the mentioned time frame. If the passengers desire to cancel the tour due to any reason, they shall make an application in writing to that effect, along with the original receipt issued by the company. Such cancellation will attract the cancellation charges given below. The company reserves the right to cancel any tour prior to its departure without assigning any reason. The tour price paid by the prospective passengers shall be returned by the company by &lsquoA/C payee&rsquo cheque against receipt only, and no compensation and/or interest shall be paid in any case. Cancellation charges for any ticket/ Air reservation are applicable as per the rules of airlines/railways. Air ticket cancellation charges for special fares if paid by the passengers are NON-REFUNDABLE. Any refund payments will be returned to the Passengers after receipt of the refund from respective airlines/railways in the company&rsquos bank account and only after deducting the processing charges.
  • Refund:
  • Refunds if any, for amendments and/or cancellations will be paid directly to the passengers strictly by &lsquoA/C payee&rsquo cheque, in Indian Rupees at the prevailing rate of exchange within 45 days, as per Reserve Bank of Indian Rules and Regulations, irrespective of whether the tour payments were in part in foreign currency. No refund will be payable, for any unused portion of tour, due to whatsoever reason. No refund will be made in cash. Partly utilised tour becomes non-refundable in all circumstances.
  • No. of days prior to the departure
  • we receive your written application
  • Amount you must pay
  • cancellation charges % on total
  • tour price
  • More than 60 days Full registration amount
  • 60-46 days 25%
  • 45-31 days 50%
  • 30- 01 days 100%
  • On Tour 100%
  • OTHER CONDITIONS:
  • Passenger&rsquos signature on the booking form or payment of the registration amount shall mean acceptance in totality of the &lsquoTerms and Conditions&rsquo contained herein by the passenger(s). In case of one or more, but not all passengers signing the &lsquoBooking Form&rsquo, it shall be deemed that the others have duly authorised the concerned signing passenger/s on their behalf. There is no contract between the company and passengers until the company has received the initial registration deposit in accordance with the procedures in the brochure. The initial deposit just ensures a seat or participation on the tour but does not entitle any services such as air tickets, visas, hotel accommodations, until the full payment has been received. The full payment must be received in accordance with the procedures laid down in this brochure. If full payment is not paid in time, the company reserves the right to cancel the booking with subsequent loss of deposit and apply the cancellation charges as mentioned herein.
  • The company reserves the right at any time and for any
  • reason:
  • To cancel the application of any of the prospective passengers without assigning for any reason after acceptance of the deposit, but prior to commencement of the tour. In the event of the company terminating the contract, the company may refund the deposit without payment of any interest To amend, alter, vary or withdraw any tour, holiday, excursion, flight routing or facility it has advertised or published or, to substitute a hotel or air/rail/bus journey or independent contractor of similar class of dispute regarding the same To amend, alter, vary or withdraw the discounts/benefits or the priority booking of bus seats given, if the minimum registration amount is not paid at the time of booking or cheque is dishonoured.
  • If there are not enough passengers for any particular tour and the company decides to operate the tour with available participation below the stipulated number or if the passenger(s) are required to travel as &lsquoIndividual Travelers&rsquo, the company reserves the right to collect additional amounts from the passengers. Passenger(s) travelling as individual travellers in such cases will not be provided certain services including that of tour escorts, group activities, meals and the passenger(s) may travel with some amendments, such as seat in coach airport transfers which are fixed times, etc.
  • LIABILITY:
  • The liability of the company is restricted to the making of reservation/facilitation in accordance with the passenger&rsquos requirements. The liability of the company will cease on the issue of a ticket, reservation and travel to the passenger. Company is not liable for any loss of person or property caused or damaged or suffered by the passenger on account of deficiency in services by any independentcontractor may it be any
  • airline/hotel/transporter/restaurant/sightseeing. Any gesture of courtesy extended by the company to the passenger to minimise such loss or damage will not constitute to admission of such liability or a waiver. The company shall in no circumstances whatsoever be liable to the passenger or any other person travelling for any loss or expense incurred due to:LOSS OF PRIORITY OR LIFE:
  • Any death, personal injury, sickness, accident, loss, delay, discomfort, increased expenses, consequential loss and/or damage to baggage or personal effects however caused. In case of injury/damage/death of any passenger due to accident of coach/vehicle/public transport or due to any calamities whatsoever during the tour, company shall not be held responsible and passenger shall have no right to any claim or demand any compensation.Train/Flight delays, rescheduling/cancellation of train/flights, inter-connection occurring due to airline problems and/or any change in train/flight schedule or meals not being served Best Tours and Forex Private Limited is also not responsible for any alternate arrangements and the passengers have no right to claim any loss or consequences arising due to the same. Any overstay expenses due to delay/changes/cancellations in air, bus, ship, train or cancellation of special bogie or other services due to sickness, weather conditions, strike, war, quarantine, or any other cause whatsoever. Sightseeing missed and/or the program being curtailed after commencement of the tour and/or before the due period due to any unavoidable circumstances and any reason beyond the company&rsquos control such as political, natural calamity, monument under renovation, heavy rush at sightseeing places, road traffic congestion etc All the loss or expenses will have to be borne by the passengers. Arising in any way out of this contract in respect of any tour, holiday, excursion facility which exceeds the total amount paid or agreed to be paid for the tour, and shall in no case include any consequential loss or additional expense whatsoever. If in the event of the passenger(s) is booked on a particular train/airline on a particular date due to certain reasons beyond the control of the company the passenger(s) are not allowed to board the train/flight, the passenger(s) shall not hold the company responsible for the same and no claim whatsoever can be made by tour participant against the company. The company shall not be responsible and/or liable for any damage or loss caused to the passenger(s) due to reasons beyond the control of the company. The company is not liable for any loss due to negligence or technical fault or any other reason whatsoever due to change, amendment or cancellation by Airline.
  • COMPLAINTS OR GRIEVANCES:
  • If any passenger has any complaint in respect of services provided by any of the independent contractors, the passenger shall immediately notify the same to the independent contractor in writing, and a copy thereof shall be handed over to the tour manager, to enable the company to take up the matter with the independent contractor. Any claim or complaint by the passenger must be notified to the company in writing within 7 days after the tour completion date. No claim notified to the company beyond this period will be entertained and the company shall incur no liability in respect of thereof. The company reserves the unconditional right to refuse a booking/terminate a passenger on tour in event of unreasonable behaviour at any time. Best Tours and Forex Private Limited will not be responsible if any celebrity does not turn up on the tour due to the reasons beyond the control of the company.
  • SINGLE GUEST:
  • Guest travelling alone must pay single supplement charges if a suitable partner for double/triple sharing is not available or the earlier partner cancels the tour before the departure. For international tours passengers who join the tour directly must possess airline tickets (including internal travel) and visas as per itinerary.
  • TRAVEL DOCUMENTS:
  • It shall be the sole responsibility of the passenger(s) to hold valid travel s and statutory clearances, such as passports, visas, confirmed air/rail tickets, insurance and medical insurance certificates, any other used to confirm an arrangement with the service provider and other statutory certificates, to enable passengers to travel on tour. All s are non-transferable. All airline tickets must be issued in the name of the passport/photo identity holder, some carriers will deny carriage if the name varies and the booking may be cancelled. Your passport must be valid for at least nine months subsequent to the scheduled departure date of the tour with sufficient number of blank pages for visa purposes. It is the passenger&rsquos responsibility to collect in time, the necessary travel s or other s from the booking office. Prior to the travel it is the responsibility of the passengers to check the scheduled departure time of the airline or rail. The coach drivers, mostly on international routes, are bound by specific rules. Any sightseeing missed due to delay by any passenger is non-refundable. The company solely reserves the right to publish the passenger&rsquos photograph or group photograph taken during the tour. The distances, temperatures and pre/post tour accommodation prices given in the brochure are approximate and subject to change.
  • PRIVACY OF INFORMATION:
  • The company treats all information furnished by the passenger as confidential and will share only the necessary information with airline, hotels and service providers who will provide services to passengers during their tour. The company may be constrained to disclose the information furnished by passengers, if such disclosure is required by law or by an order by court or the rules, regulations and inquiry by government or statutory agency having regulatory authority over the company. Each of these conditions shall be severable from others if any provision declared invalid, illegal or unenforceable, then remaining provisions nevertheless have full force and effect. Cancellation will be collected according to the service that has been booked.
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